Please visit the Apple support pages (https://support.apple.com/sv-se/guide/iphone/iph3dfd91de/ios) or the Google support pages (https://support.google.com/accounts/answer/7673989?hl=sv&co=GENIE.Platform%3DAndroid) to see how to check your subscription status.

No, you do not need to buy a subscription to use the basic features. You can create and take tracks, and send and receive tracks without a subscription.

Yes, if you log in with the same account on both devices, the tracks will be synced between them. This requires a Trackfellow subscription for both devices.

No, your Trackfellow account is linked to your Apple ID or Google Play ID, and each phone can only have one such ID.

Improving GPS accuracy on your device can enhance your tracking experience with Trackfellow. Here are some steps to optimize your GPS performance:

1. Update the app:
- Ensure you have the latest version of Trackfellow installed from the Google Play Store or Apple App Store.

2. Set the correct time zone:
- Open your device settings.
- Navigate to "Date and Time" and enable 'Use network time zone' or 'Automatic time zone.' An incorrect time zone can affect GPS signal accuracy.

3. Activate GPS:
- Open your device settings.
- Select "Location" and choose 'High accuracy' mode. This setting allows your phone to use both GPS and networks for precise tracking.
Some devices also offer 'Google location accuracy.' Enable this option for further improvement.

4. Allow Trackfellow to access your location:
- Open device settings.
- Select "Apps" and find Trackfellow.
- Ensure Trackfellow has location access permissions. Depending on your device and Android version, different access permissions are available.

5. Disable power saving mode:
- Turn off power saving mode on your device.
- Disable battery optimization for Trackfellow. Battery optimization can decrease GPS accuracy by limiting the app's functionality.

6. Additional steps:
- Restart your smartphone.
- Open Google Maps for a few seconds to acquire a location, then open Trackfellow.

Following these steps can significantly enhance your GPS accuracy, leading to better tracking performance with Trackfellow.

GPS signal accuracy can vary due to several factors, even when you start from the same location. Here’s why:

1. Satellite geometry:
- The arrangement of satellites in the sky affects GPS accuracy. Signals from satellites at different angles improve accuracy, while poor geometry can lead to less precise positioning.

2. Signal blockage:
- Buildings, bridges, trees, and other obstacles can block satellite signals. GPS accuracy suffers indoors or underground due to limited satellite visibility.

3. Atmospheric conditions:
- Weather conditions like temperature, pressure, and humidity can affect signal accuracy. Solar radiation can also introduce delays.

4. Receiver quality:
- The quality of your GPS receiver (your phone) matters. High-quality receivers provide better accuracy compared to poorly designed or elderly ones.

5. Multipath:
- Signals reflecting off buildings or walls can cause inaccuracies, known as multipath effects.

6. Radio interference:
- External radio signals can interfere with GPS reception, affecting accuracy.

7. Solar storms and satellite maintenance:
- Temporary gaps in coverage can occur during satellite maintenance or solar storms, impacting signal reliability.

By understanding these factors, you can better appreciate the complexities of GPS technology and how Trackfellow strives to deliver the most accurate tracking experience possible.

Differences in GPS results between different phones can stem from several factors, including the quality of the phone's GPS receiver, specific settings, and recent software updates.

1. GPS receiver quality:
Phones from various manufacturers or different models within the same brand can vary in GPS receiver quality. High-quality GPS receivers effectively capture satellite signals, resulting in more accurate positioning. Older or less advanced GPS receivers in some phones may lead to less precise trail tracking.

For example, newer iPhone models often utilize advanced GPS hardware and software integration, such as those powered by Apple's A-series chips, which are optimized for location accuracy. In contrast, some Android models may vary widely depending on the manufacturer and chipset used.

2. Phone settings:
Correct settings are crucial for optimizing GPS performance. Ensure your phone is set to use 'High Accuracy' for location determination. This setting combines GPS, Wi-Fi, and mobile networks to pinpoint your location more precisely. Options like 'Google Location Accuracy' further enhance location accuracy on compatible devices.

3. Software updates:
Regularly updating your phone's operating system and GPS-related apps is essential. Updates often include improvements in GPS functionality, bug fixes, and enhancements that can significantly affect tracking accuracy.

Example: Consider an iPhone 13 equipped with the latest iOS version versus a mid-range Android device running an older Android version. The iPhone's integration of advanced GPS technologies and frequent software updates may result in more consistent and accurate trail tracking compared to the Android device, depending on its specific hardware capabilities and software optimizations.

By following these guidelines, you can enhance your GPS experience with Trackfellow and reduce discrepancies in your tracking accuracy across different users and devices.

Freemium Plan:

- Track creation: You can lay one track at a time.
- Track following: Follow one track at a time.
- Track sharing: Receive and follow one shared track from others.
- Track storage: Save up to 3 tracks per dog. Older tracks will be overwritten when saving more.
- Statistics and reporting: This feature is not available in the Freemium plan.
The Freemium plan is ideal if you often lay tracks for others but do not track yourself. You can create and share one track with other handlers.

Premium Plan:
- Full feature access: Enjoy all app features without restrictions.
- Unlimited tracks: Lay/walk as many tracks as you need.
- Track sharing: Share tracks with others and receive shared tracks.
- Detailed statistics: Access comprehensive statistics on your training sessions.
- Report generation: Create and export detailed reports for your tracks.
- Unlimited track storage: Store an unlimited number of tracks for all your dogs.
The Premium plan is perfect for those who want detailed statistics, manage tracks for multiple dogs simultaneously, review historical tracks and results, and prepare multiple tracks for courses or training sessions. Course participants can easily download the Trackfellow app for free and receive tracks in the Freemium offering.

Conclusion:
With the Premium plan, you unlock the full potential of the Trackfellow app, making it an invaluable tool for dedicated dog trackers looking to enhance their training and track management. The Freemium plan provides a solid starting point for beginners to explore the app's capabilities, but upgrading to Premium allows for a deeper and more comprehensive tracking experience.

To unsubscribe, visit the Apple support pages or the Google support pages.

There is a function under the settings in the app to delete your account, please note that all your data will be deleted.